Bryant Fence Warranty & Support
Know what’s covered. Know who to call.
Product coverage and installation coverage are different. Review the terms for your material and gates before approving a quote.
BRYANT FENCE · EAST TENNESSEE
WARRANTY AT A GLANCE
Summary of Bryant’s published installation warranty.
| Area | Published coverage | Important distinction |
|---|---|---|
| Installed fencing | Two years from original completion | Industry-standard construction; exclusions apply. |
| Vinyl fence installation | Two years | Separate from product coverage. |
| Bryant-manufactured vinyl gates | Five years for the gate and installation | Published terms describe gate operation, hinges, and latches, with repair or replacement at Bryant’s option. |
| Aluminum fence and gate installation | Two years | Subject to the stated installation terms and exclusions. |
| Natural wood | Installation standards are covered as described | Natural characteristics are excluded. The published page excludes natural wood gates from warranty. |
Summary of Bryant’s published installation warranty. The full terms, exclusions, and your project documents govern coverage.
TWO KINDS OF COVERAGE
Installation and product warranties.
A manufacturer’s warranty concerns the product. An installation warranty concerns the way it is built. Keep both documents and ask which applies to a concern.
Before you buy, ask for
- The product manufacturer and warranty document
- Installation terms and completion date
- Coverage for each gate and its hardware
- Exclusions and the claims process
CUSTOMER CARE
Need help with an existing fence?
Have the property address, approximate completion date, and photos ready. Explain what changed and when you noticed it. The team can review the concern against the applicable terms.
Natural change is not always a defect.
Wood movement and weathering are different from installation issues. Storms, impacts, use, and maintenance can also affect the cause of a problem. Describe the condition before assuming it falls under a warranty.
Questions About Your Coverage?
Call (865) 947-9663 or send the details through customer care.
- BBB A+ Accredited
- Licensed & Insured in TN
- Family-Owned Since 1981
- Price Assurance Guarantee